Top Level

Wireframe · Step 48 — Work Summary and Sign-off

Customer-facing completion screen that turns captured work into a clean summary and signature flow.

This is the field closeout moment the customer actually experiences.
Review

Work summary

A clean customer-facing summary of what was done, by whom, and what was used.

9:41●●● 100%
Work SummaryReady for customer review
WO-000046-1 · HVAC Maintenance
Service date April 13 · Adriaan House
👷
Workforce
Maxwell Baker · Service Technician
📦
Materials used
HVAC Control System · 1 EA
📝
Resolution
Heating issue diagnosed and corrective work completed.
Signature

Customer sign-off

Collect signature and share the summary without duplicating work or reformatting content.

9:41●●● 100%
Customer Sign-offRequired before completion
🎤
Customer full name
Adam Wilson
Signature
Email summary
Send signed summary to customer contact.
Complete ticket
Finalize and sync back to the work order.

Mobile adaptation — Work Summary and Sign-off

The work summary should be the natural output of the technician’s capture, not another form they have to prepare at the end. The customer sees a readable summary, signs, and optionally receives it immediately. That same output can then feed later invoice or service-history use cases.

What this screen simplifies

Voice examples

🎤"Read the summary back to the customer."
🎤"Email the signed summary to Adam Wilson."