Top Level

Wireframe · Step 29 — Confirmed Work Event

Technician-ready visit context screen for a work order before the technician creates or opens their own work ticket.

This screen bridges scheduling context into execution context.
Summary

Confirmed work event

The technician reviews the visit, the address, and readiness details before travel starts.

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Work Event Confirmed · HVAC Maintenance
🎤
Summary
Tasks
Contact
📍
Confirmed visit
HVAC Maintenance
Tuesday, April 14 · 8:00 AM - 5:00 PM
Maxwell Baker WO-000046 9h estimated
Relationship
Work Event for Work Order WO-000046
Location
1325 Park Avenue, Hatfield, PA
On-site contact
Adam Wilson · 206-145-4503
Work summary
HVAC not shutting down heating.
Ready before travel
Task package attached
1 technician task with checklist and form
📦
Materials planned
HVAC control system available on the order
🔔
Customer notification
Send on-the-way message when travel begins
Create work ticket
Start travel and send ETA
Navigate

Google Maps handoff

Tapping the address opens turn-by-turn navigation outside the app so the technician can start travel immediately.

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Google Maps Route preview
Navigation handoff
1325 Park Avenue, Hatfield, PA
From current location · 28 min drive
Google Maps Start travel
Destination
Adriaan House · 1325 Park Avenue, Hatfield, PA
Arrival estimate
10:10 AM
Next action in our app
Return to the work event or work ticket after navigation starts
🧭
Start navigation
Launches Google Maps with the saved site address
✉️
Send ETA
Optional on-the-way message after route starts
Open Google Maps
Back to work event

Mobile adaptation — Confirmed Work Event

The work event is still useful on mobile because it gives schedule context and readiness checks before the tech moves into execution. It should answer: where am I going, when, who is there, what work order is this for, and am I ready to create my work ticket?

What this screen simplifies

Navigation handoff

The work-event address is not just a reference field. It should be actionable. Tapping the address or the travel CTA should open Google Maps for turn-by-turn navigation, then allow the technician to return to the work event or work ticket once travel has started.