9:41●●● 100%
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Work Ticket WO-000046-1
Open · HVAC Maintenance
Mobile adaptation — Work Ticket Home Base
The transcript says this repeatedly: the work ticket should be the foundation and home base for the field user. The work event gets the technician onto the calendar and into the visit. From that event, each technician creates or opens their own work ticket and records everything they did for that event in the ticket.
What this screen simplifies
- One screen establishes state, next steps, and entry points to every major technician task.
- The execution record is clear: this is the technician's own work ticket for the selected work event.
- The common verbs are visible immediately as primary entry points for the technician.
- Counts and concise subtitles tell the tech what still needs attention.
- Capture and closeout stay inside the same home-base pattern instead of forcing the technician into a disconnected flow.
Voice examples
🎤"Start work and open the task checklist."
🎤"Add a note that the customer reported weekend overheating."
🎤"Open capture and take an after photo."
🎤"Open closeout and show the customer summary."